Privacy Policy
**Bitvanta Crypto Exchange Privacy Policy**
**Effective Date: January 1, 2025**
**1. Introduction**
Bitvanta Crypto Exchange ("Bitvanta," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the European Union's General Data Protection Regulation (GDPR) and other applicable laws, including the Markets in Crypto-Assets Regulation (MiCA).
**2. Scope**
This Privacy Policy applies to all users of Bitvanta's services, including individuals, institutions, and third-party service providers. It covers all personal data collected through our website, mobile applications, and other platforms.
**3. Data We Collect**
We collect the following types of personal data:
- Identification Information: Name, date of birth, government-issued ID, and proof of address.
- Contact Information: Email address, phone number, and mailing address.
- Financial Information: Bank account details, payment card information, and cryptocurrency wallet addresses.
- Transaction Data: Details of your transactions, including amounts, dates, and counterparties.
- Technical Data: IP address, device information, browser type, and usage data.
- Compliance Data: Information required for anti-money laundering (AML) and know-your-customer (KYC) purposes.
**4. How We Use Your Data**
We use your personal data for the following purposes:
- To provide and improve our services, including account management and customer support.
- To verify your identity and comply with legal obligations, such as AML and KYC requirements.
- To process transactions and ensure the security of our platform.
- To communicate with you about updates, promotions, and other relevant information.
- To monitor and analyze usage patterns to enhance user experience.
**5. Legal Basis for Processing**
We process your personal data based on the following legal grounds:
- Performance of a contract: To provide you with our services and fulfill our obligations under these Terms.
- Compliance with legal obligations: To meet regulatory requirements under EU laws, including MiCA and GDPR.
- Legitimate interests: To improve our services, prevent fraud, and ensure the security of our platform.
- Consent: Where required, we will obtain your explicit consent before processing your data.
**6. Data Sharing and Disclosure**
We may share your personal data with:
- Regulatory authorities and law enforcement agencies to comply with legal obligations.
- Third-party service providers, such as payment processors and identity verification services, to facilitate our operations.
- Affiliates and partners, subject to strict confidentiality agreements.
We do not sell your personal data to third parties.
**7. International Data Transfers**
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses or binding corporate rules.
**8. Data Retention**
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we retain transaction data for at least five years to comply with AML regulations.
**9. Your Rights**
Under GDPR, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request corrections to inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your data under certain conditions.
- Right to restrict processing: You can request limitations on how we use your data.
- Right to data portability: You can request a transfer of your data to another service provider.
- Right to object: You can object to the processing of your data for specific purposes.
To exercise these rights, please contact us at support@bitvanta.pro.
**10. Data Security**
We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. These measures include encryption, access controls, and regular security audits.
**11. Cookies and Tracking Technologies**
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
**12. Changes to This Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
**13. Contact Information**
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Bitvanta Support Team
Email: support@bitvanta.pro
By using Bitvanta's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
**Bitvanta Crypto Exchange**
Building Trust in the Digital Economy